The current state of the economy still points to the widespread payment indiscipline. Debtors don’t fulfil their obligations, thus they diminish companies’ liquidity and market competitiveness. It is important that we start debt collection immediately or as soon as possible after the invoice is overdue and that all further procedures follow at specific time intervals.

After forwarding the outstanding obligations notices we begin the early collection procedure. This means that we begin with telephone reminders, their primarily importance being to establishing a contact with the debtor.

Throughout the early collection procedure we wish to maintain a good business relationship between the creditor and the debtor. Therefore, the correct attitude and respect for ethical principles is particularly important when establishing the first contact with the debtor.